PRIVACY & COOKIES
OWNER AND DATA CONTROLLER:
13 Kingsteignton Road, Newton Abbot, TQ12 2PQ
We may obtain personal data about you from various sources. We collect this information when you provide it at one of our stores, on our website, via our social media pages or at events. When you visit this site, our social media pages or use services or features of one of our mobile applications, we also collect certain information about your device or usage by automated means, including using technologies such as cookies, web server logs and web beacons.
INFORMATION YOU PROVIDE:
You may provide personal data to us in a number of ways, such as when you participate in an offer or promotion, when you make a purchase/recieve a treatment from Ugli beauty or via our social media pages.
The types of personal data you provide to us may include:
Contact information (such as name, postal address, email address and mobile or other phone number)
Age or date of birth
Payment information (such as your payment card number, expiration date, and card security code)
Your skin type / skin condition
Your physical characteristics and your skincare concerns
Contact information for friends, family or other people you would like us to send a message to on your behalf (please ensure that you only submit contact information of individuals with whom you have a personal or family relationship and who have consented to receive messages from you or us) Information or content you provide (such as photographs, videos, reviews, articles, questions, survey responses and comments)
Information provided to us through social media networks or one of our mobile applications when you visit our social media pages or use one of our mobile applications (such as your name, profile picture, likes, location, friend list and other information described on the social media network or application sign-up page, or your geo-location details when using one of our mobile applications)
HOW WE USE INFORMATION:
We will use the information you provide to:
Send you promotional materials or other communications if you so elect
Provide the products or services you (or your company) have requested and operate features on our site
Process your payment card transactions and/or gift card transactions
Create a profile about you based on the information you provided to us in order to tailor our advertisements to your interests, find your appropriate skin care/treatment routine and manage the effectiveness of our marketing efforts
Assist with product selection and replenishment. Chat with you or respond to your enquiries. Post your product reviews. Tailor ads displayed to you on our site and elsewhere to your interests and history with us. Communicate with you about, and administer your participation in, special events, contests, sweepstakes, loyalty programs, surveys and other offers. Operate and communicate with you about our social network pages or mobile applications. Operate, evaluate and improve our business (including developing new products and services; enhancing and improving our services; managing our communications; analysing our products; performing data analytics and performing accounting, auditing and other internal functions) Comply with applicable legal requirements, relevant industry standards and our policies. We also may use the information in other ways for which we provide specific notice at the time of collection. The information collected is necessary for the purposes set forth above. Without this information, you may not be able to take advantage of some of our products or services.
LEGAL BASIS FOR OUR USE OF THE INFORMATION:
We will use the information you provide for the above purposes if:
it is necessary to perform a contract to which you are party (e.g., to process your payment for services and products ); or
we have obtained your consent; or if
we have a legitimate interest in doing so (including a legitimate interest in performing marketing activities, research activities, data analytics, internal administration functions, processing and enforcing legal claims and conducting our business in compliance with all applicable laws, relevant industry standards and our policies)
INFORMATION WE COLLECT BY AUTOMATED MEANS:
When you visit this site, view or our online advertisements, visit our social media pages or download and use one of our mobile applications (if applicable), we also collect certain information about your usage or device by automated means or by using technologies such as cookies, web server logs or web beacons. For example, if you use one of our mobile applications, we may collect your IP address, your unique device identifier (or other device identifier) and/or geo-location data in order to offer you certain features or functionalities within that mobile application. As set forth in more detail below, we may also collect information about your usage and browsing habits using various web-based technologies.
TECHNOLOGIES WE USE:
Cookies are small text files that websites send to your computer or other Internet-connected device to uniquely identify your browser or to store information or settings in your browser.
The following types of cookies are set on this site.
Internal Cookies Essential for the Site to Work
We use first-party cookies to help the site work in the best possible manner. You can opt out of receiving these cookies and disable them by adjusting your browser settings. Please note, however, that without these cookies, your user experience may be impacted.
In conjunction with obtaining information through cookies, our web servers may log details such as your operating system type, browser type, domain, and other system settings, as well as the language your system uses and the country and time zone in which your device is located. The web server logs also may record information such as the address of the web page that linked you to our site and the IP address of the device you use to connect to the Internet.
To control which web servers collect this information, we may place tags on our web pages called “web beacons.” These are computer instructions that link web pages to particular web servers and their cookies.
THIRD PARTY WEB ANALYTICS COOKIES:
You may deactivate the ability of these analytics services to analyse your browsing activities on this site. To learn more about web analytics service, and to exercise your choice with respect to their collection of information on this site:
To disable Google Analytics, please download the browser add-on for the deactivation of Google Analytics provided by Google
DO COOKIES POSE A THREAT OR SECURITY RISK:
No, cookies do not pose any safety or security risks. They are not 'active', executable, software. They do not spy on data that is stored in the computer nor can they carry a virus.
IS MY PRIVACY PROTECTED:
WHAT ARE THIRD PARTY COOKIES:
Some content on a website can be placed by a third party provider (e.g. a news box ticker, a video or an advertisement). Those third parties can also place cookies through a Website and they are called 'third party' cookies because they are not the Website owner. Third party providers must of course respect the applicable legislation and typically the policies of the Website owner.
We use Google Analytics.
What this Cookie does: These cookies are used to collect information about how visitors use our site. We use the information to compile reports and to help us improve the site.
The information collected is anonymous and does not identify a visitor. The data includes the number of visitors to the site, where visitors have come from and the pages they visited.
For more information about cookies and how to manage or remove cookies visit: https://www.aboutcookies.org
THIS WEBSITE WILL:
Store custom user preferences and personalisation data
Allow you to share pages with social networks such as Facebook/Instagram
We may also use third-party platforms, including platforms operated by social networks, such as Google, Instagram, Facebook and Pinterest, to show you interest-based ads. We may convert your email address, telephone number or other information into a unique value which can be matched by those third parties with a user on their platform or with other data they may have collected from you. This matching allows interest-based ads to be delivered on those platforms. To opt-out of these ads, you must change your preferences by clicking on the cookie control tool above and unselect the “targeting” setting. These platforms may have their own privacy notices or policies, which we strongly suggest you review.
INFORMATION WE SHARE:
We do not rent lists, sell or otherwise disclose personal data we collect about you, except as described here. We may share your personal data with:
Service providers who perform services on our behalf based on our instructions. We do not authorise these service providers to use or disclose the information except as necessary to perform services on our behalf or comply with legal requirements. Examples of these service providers include entities that process credit card payments, fulfil orders, and provide web-hosting and marketing services.
OTHER THIRD PARTIES WITH YOUR CONSENT:
In addition, we and our affiliates and other service providers may disclose information about you (i) if we are required to do so by law or legal process, (ii) to law enforcement authorities or other government officials, or (iii) when we believe disclosure is necessary or appropriate to prevent physical harm or financial loss, or in connection with an investigation of suspected or actual fraudulent or illegal activity.
If you so elect, you may provide your mobile phone number in order to receive text message alerts containing product and event information, or promotions (“Text Messages”). We do not charge a fee for you to receive Text Messages from us, however, your mobile service provider may charge you for sending and/or receiving text messages and air-time, as well as any other standard applicable rates charged by your mobile service provider. If you do elect to receive them and later decide that you would no longer like to receive these Text Messages, see the “Your Rights and Choices” Section below.
Text Messages are distributed via third party mobile network providers and, therefore, we cannot control certain factors relating to message delivery or guarantee availability or performance of this service, including liability for transmission delays or message failures.
YOUR RIGHTS AND CHOICES:
You have certain rights and choices in connection with the personal data we collect from you. To update your preferences, ask us to remove your information from our mailing lists or submit a request, please contact us as specified below.
We aren't a company to bombard you with spam emails however you can at any time tell us not to send you marketing communications by email, by contacting us as indicated below. You also may opt out of receiving marketing emails by emailing us at email@example.com
TEXT MESSAGE OPT-OUT:
In general, in order to stop receiving promotional and marketing text messages, you can e-mail uglibeauty to have your details deleted from the text messaging program saying you no longer wish to receive any contact from our salon. You will then receive confirmation of your opt-out of the text messaging program. (Should this not automatically happen we can send you an e-mail confirmation to confirm you have opted out of this service)
You may also withdraw any consent you previously provided to us at any time with effect for the future by contacting us as indicated below. This will not affect the lawfulness of our use of your information based on your consent before its withdrawal.
Reviewing, Updating or Deleting Personal Data or Restricting or Objecting to their Use
Subject to applicable law, you have the right to request access to and rectification or erasure of the personal data we maintain about you, or to request the restriction of our use of this information, as appropriate. You also have the right to object at any time to the use of your personal data for direct marketing purposes, including profiling related to direct marketing. For all other purposes, you may object at any time to the use of your personal data, on grounds relating to your particular situation, in accordance with applicable law. These rights may be limited in some circumstances under applicable law. We may take reasonable steps to verify your identity before granting access or making corrections. You may exercise these rights by contacting us as indicated below.
Subject to applicable law, you have the right to receive, in a structured, commonly used and machine-readable format, the personal data that you have provided to us about you, with your consent or based on a contract to which you are party. You also have the right to have this information transmitted to another data controller, where it is technically feasible. You may exercise this right by contacting us as indicated below. You may also lodge a complaint with a data protection authority.
We may transfer the personal data we collect about you to our affiliates and third party service providers where necessary to fulfil the purposes described in this Policy and your personal data may be processed outside of the UK.
We keep the information you provide for the duration of our relationships, plus a reasonable period in order to be able to run regular deletion routines or to take into account the applicable statute of limitation period or if required under mandatory applicable law. If you wish to receive marketing communications, we will keep the information necessary to send you these communications following the end of our customer relationship or following their collection, if you are a prospective customer.
HOW WE PROTECT PERSONAL DATA:
We maintain appropriate technical and organisational safeguards to ensure an appropriate level of security of your personal data, in particular to protect your personal data against accidental unlawful or unauthorised destruction, loss, alteration, access, disclosure or use. However, no security system is perfect and we cannot promise that information about you will remain secure in all circumstances, including the security of your data during transmission to us or the security of data on your mobile device.
LINKS TO OTHER WEBSITES:
Our website may provide links to other websites for your convenience and information. These websites may operate independently from us. Linked sites may have their own privacy notices or policies, which we strongly suggest you review if you visit any linked websites. To the extent any linked websites you visit are not owned or controlled by us, we are not responsible for the sites’ content, any use of the sites, or the privacy practices of the sites.
Personal Data shall be processed and stored for as long as required by the purpose they have been collected for.
Personal Data collected for purposes related to the performance of a contract between the Owner and the User shall be retained until such contract has been fully performed.
Personal Data collected for the purposes of the Owner’s legitimate interests shall be retained as long as needed to fulfil such purposes. Users may find specific information regarding the legitimate interests pursued by the Owner within the relevant sections of this document or by contacting the Owner.
The Owner may be allowed to retain Personal Data for a longer period whenever the User has given consent to such processing, as long as such consent is not withdrawn. Furthermore, the Owner may be obliged to retain Personal Data for a longer period whenever required to do so for the performance of a legal obligation or upon order of an authority.
Once the retention period expires, Personal Data shall be deleted. Therefore, the right to access, the right to erasure, the right to rectification and the right to data portability cannot be enforced after expiration of the retention period.
HOW TO CONTACT US: