Polite notice:
To cancel or amend your booking please give us at least 24 hours notice prior to your appointment or 48 hours notice for package appointments. Last minute cancellations or no shows may be required to pay for missed appointment before being able to book again. Around busier times in the year a non-refundable booking fee may be taken to secure your appointment, this will then be deducted from your treatment on the day of your appointment  
Thank you!